For refunds on entry fees, you’re welcome to request a refund up to the deadline date of your cycle, and it will be issued within 3-5 business days under our friendly “no questions asked” policy. The deadline refers to the final entry date of your awards cycle. Following the deadline, a refund can no longer be issued.

For refunds on non-entry-related products or services, please contact our team at concierge@nettyawards.com.

Once submitted, you can request updates to your entry up until the final deadline of your cycle (i.e., in this case, please contact your rep or concierge@nettyawards.com for updates). To simplify the process, please ensure all information is accurate and complete before submitting your entry. 

Deadlines may vary depending on your category. For the latest editorial calendar and opportunities specific to your industry, please contact your rep directly or email our team at concierge@nettyawards.com.

Entry fees may vary by category, so be sure to confirm the details for your specific entry. If you’ve received a code for a discounted entry, you’ll have an opportunity to use it during the checkout process.

Visit the “Awards” section of the Netty Awards website, select the relevant category, and follow the instructions for submitting your entry.

As a digital-first awards program, the awards experience takes place entirely online. There is no paid or in-person attendance required.